Cluster Manager, Capacity Accelerator

Lead a team that is working on improving care quality at CCIs


Key Value
Title Senior Manager, Capacity Accelerator Program
Location Bangalore
Type Full Time
Urgency Immediate
Qualification Undergraduate Degree
Language English
Experience 4+ years of field experience working in the same or allied sectors
Compensation As Per Industry Standards

About The Role:

The Capacity Accelerator Program (CAP) aims to transform care practices in Child Care Institutions (CCIs), by addressing the severe limitations in funding, access to expertise and contextualized support that they face.

We are on the lookout for individuals who are driven to make an impact in the child-care ecosystem and are excited by the prospect of catalysing organizational development and transformation at Child Care Institutions.

Being an early-stage non-profit organization, individuals who are versatile and looking for more than just a regular 9 to 5 job are more likely to enjoy the role. If you are excited about making a serious commitment to the childcare sector, with an intent to stay and grow in the organization, we would love to chat with you.

The Cluster Manager, Capacity Accelerator Program role involves building and managing a team of 3-8 Guardians Embedded Managers who are working with up-to five Child Care Institutions each. The Senior Manager is responsible for ensuring that gold-standard care practices are being incorporated across all the CCIs who are part of the programme, working via the embedded managers who are allocated to the homes. It also involves working with the Guardians Academy and Operations team to enable this.

Through the role, Managers develop a working knowledge of all domains that impact adult outcomes for children and organizational sustainability such as - healthcare, education, mental health, life skills, fundraising, staff development etc. They also develop expertise in operational planning, people management and co-ordination. There are opportunities to design systems and processes as part of this.

Key Responsibilities:

  • Lead the implementation of the program across 30-50 CCIs in multiple geographies.
  • Lead a team of Guardians Embedded Managers to improve childcare and management practices at CCIs as per program benchmarks.
  • Spend significant on-ground time at all CCIs, across cities, to develop context, provide feedback, and monitor and evaluate progress.
  • Build and cultivate relationships with partner CCI leaders, staff & other stakeholders.
  • Build and cultivate relationships with organizations and vendors in each city to enable or enhance the teams operations
  • Provide strategic advice and technical support to embedded managers and the Guardians team towards program implementation.
  • Provide continuous information and feedback to the Guardians Academy towards the improvement of SoPs, training modules etc.
  • Provide training support to CCIs and facilitate the upskilling and empowerment of CCI staff and other stakeholders via workshops or other learning methods
  • Adapt knowledge and skills to the needs of the program as it evolves and work with other Managers, CCIs, Guardians Academy and SMEs to continuously learn, upskill and improve their own practice.

Preferred Experience

  • 4+ years of experience in allied sectors such as education, health etc. with a significant part of it being spent managing people, working with communities, institutions or children.
  • Experience or strong interest in childcare or organizational development & transformation
  • Experience in people management and leading teams
  • Partnership management experience
  • Experience taking decisions at a strategic level
  • Experience having led or played a critical role in an end to end project
  • Experience in facilitating training/workshops or large group conversations (in-person preferred)
  • Documentation and report writing experience.
  • Experience working in an entrepreneurial environment.

Skills & Abilities

  • Good email/telephonic and in-person communication. Good writing skills.
  • Comfortable working with software (Google Suite, Ms Office etc.) and ability to adapt to new tools as per need.
  • Ability to multitask and meet deadlines.
  • Good interpersonal and relationship-building skills.
  • Ability to travel frequently and organize around efficient travel arrangements.
  • Ability to adapt to frequent changes in field conditions, objectives and on-ground requirements

To Apply: Please fill this interest form. We will be in touch with you shortly. Candidates are encouraged to apply as early as possible as applications will be reviewed on a rolling basis.

The Team: Navneeth, Akshay, Anjana, Vaishnavi


Contact us

Office Location

No. 8, New Friend's Colony,
11th Main, 8th Cross, ST Bed Layout,
Koramangala, Bangalore - 560047